FREQUENTLY ASKED.
Everything you need to know before ordering Groovz Plus.
Groovz Plus are true wireless open-ear headphones. Instead of inserting into and sealing your ear canal, the speaker sits outside the canal while an ergonomic hook helps keep each headphone securely positioned around your ear.
Traditional earbuds sit inside the ear canal and often create a seal. Groovz Plus leaves the ear canal open, allowing surrounding sounds to continue reaching your ears while your music, podcast or call plays.
Yes, that is the purpose of the open-ear design. Because your ear canal isn't sealed, voices, traffic and other ambient sounds can remain naturally audible. Volume level and environmental conditions will still affect what you can hear.
No. Groovz open-ear headphones are intentionally designed not to isolate you from surrounding sound. This makes them better suited to situations where maintaining awareness is important, rather than environments where you want maximum noise blocking.
The current Groovz Plus product materials advertise up to approximately 42 hours of total listening time when using the headphones together with their rechargeable charging case. Actual battery life varies with volume, calls and usage.
The smart digital display is designed to show the charging case's remaining battery level, making it easier to know when your case needs to be recharged.
Yes. Groovz Plus supports Qi-compatible wireless charging. You can also recharge the case using a compatible USB-C charging cable.
Groovz Plus uses Bluetooth 5.4, designed for fast pairing, reliable wireless connectivity and efficient everyday operation with compatible Bluetooth devices.
Yes. The current Groovz Plus specification includes Bluetooth multipoint support, allowing the headphones to stay paired with two compatible devices for easier switching between them.
Groovz Plus is designed with secure ergonomic ear hooks and IPX5 sweat resistance, making it suitable for workouts, running, walking and other active uses. Always stay attentive to your environment during outdoor activity.
They are rated IPX5 for sweat and water resistance, which is suitable for exercise, sweat and light moisture. They should not be treated as fully waterproof or submerged in water.
Yes. Built-in microphones allow you to make and receive calls. Groovz also promotes dual-microphone noise reduction designed to help improve voice clarity during calls.
Groovz support lists a Bluetooth range of up to approximately 33 feet or 10 meters in open conditions. Walls, interference and other obstacles can reduce the usable range.
Yes. Built-in controls are designed to let you manage common functions such as playing or pausing audio, changing tracks and answering calls without constantly reaching for your phone.
The current product listing includes the Groovz open-ear headphones, charging case, USB-C charging cable and quick-start guide with warranty information. Package contents may change, so check your current offer before ordering.
The referenced Groovz Plus offer currently advertises a 30-day money-back guarantee. If your own store offers the same guarantee, make sure your applicable return conditions are clearly displayed to customers.